Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including when you create an account, place an order, subscribe to our newsletter, or contact us for support. This may include your name, email address, shipping address, billing address, and payment information.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your interactions with our site.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send you transactional emails and order updates
• Respond to your comments and questions
• Send marketing communications, where you have opted in
• Monitor and analyse usage trends to improve our website
• Detect and prevent fraudulent transactions and other illegal activities

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist in our operations (e.g. payment processors, shipping carriers)
• Professional advisors such as lawyers and accountants
• Law enforcement or government authorities where required by law

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order and transaction records are typically retained for seven years in accordance with Australian tax obligations.

5. Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control the use of cookies through your browser settings. Please see our Cookie Policy for more details.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You may also object to or restrict the processing of your data in certain circumstances. To exercise these rights, please contact us at privacy@emugolf.com.au.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: